APA Style

Gaspersz,Vincent, . (2002). Iso 9001 : 2000 and Continual Qualiti Improvemen . : Gramedia Pustaka Utama.

MLA Style

Gaspersz,Vincent, . "Iso 9001 : 2000 and Continual Qualiti Improvemen". : Gramedia Pustaka Utama, 2002. Text.